Capabilities
- Real-time speech-to-text transcription
- Natural language response generation
- Stateful multi-turn dialog management
- Human transfer with context handoff
- Barge-in and interruption handling
Agent type
Speech-focused agents for IVR systems, customer support, and voice-first applications with real-time speech-to-text, natural response generation, and stateful dialog management.
Voice support scales poorly with manual IVR trees, rigid menu options, and long hold times. Customers abandon 60% of calls after 2 minutes on hold, and adding voice capacity requires hiring and training human agents.
Open GuideSupport teams handle 60-80% of tickets that are repetitive FAQs, draining agent time and creating inconsistent responses. As ticket volume scales, hiring linearly is unsustainable and new agents take weeks to ramp up on product knowledge.
Open GuideTeams lose 30% of meeting decisions to poor note-taking. Action items go unassigned, follow-ups slip through cracks, and attendees spend 15 minutes post-meeting writing recaps instead of executing on outcomes.
Open GuideClaude Opus 4.6, Sonnet 4.5, and Haiku 4.5 with extended thinking, agent teams, MCP integration, and up to 1M token context windows.
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open-source-or-cloud
Open ToolConversational AI platform with credit-based pricing, multi-model LLM support, voice agent capabilities with concurrent calls, and knowledge base with up to 10K sources.
credit-based
Open ToolVoice support scales poorly with manual IVR trees, rigid menu options, and long hold times. Customers abandon 60% of calls after 2 minutes on hold, and adding voice capacity requires hiring and training human agents.
Open GuideSupport teams handle 60-80% of tickets that are repetitive FAQs, draining agent time and creating inconsistent responses. As ticket volume scales, hiring linearly is unsustainable and new agents take weeks to ramp up on product knowledge.
Open GuideTeams lose 30% of meeting decisions to poor note-taking. Action items go unassigned, follow-ups slip through cracks, and attendees spend 15 minutes post-meeting writing recaps instead of executing on outcomes.
Open Guide